Terms & Conditions

These terms apply to every order, exchange and service booking with Mac Legacy.

1. Advance payment on MacBook orders

Every MacBook order placed with cash on delivery requires a ₹3,000 advance payment. The advance confirms the order, blocks the exact unit for you and covers the cost of preparing and privately sharing device photos and videos with you.

Place the order first, then call 9391389074 to request a private UPI payment link. No QR scanner or UPI number is published on the website. We never ask for OTPs, card details, UPI PINs or remote-access apps.

The balance amount is paid to the courier at delivery for cash on delivery, or in full using the requested UPI link if you choose that option at checkout.

2. Private photos and model selection

After the advance is received, we send you real photos and videos of the actual units in stock — body, screen, ports, keyboard, battery health and serial. You may ask for additional photos and switch between available models of the same value before dispatch.

This photo-sharing service is done manually and privately for you, which is why part of the advance is treated as a non-refundable service charge once photos have been shared and you cancel by choice.

3. Refund of the advance

The advance is refunded in full when the device does not meet the condition we promised you — grade, battery health, cosmetic condition, accessories or working parts as described in the photos and product page.

If the device matches the condition we described and you still cancel, a service charge is deducted from the advance for the photo and reservation effort, and the remaining amount is refunded.

Approved refunds are sent back to the same UPI account within 3–5 working days.

4. Products, parts and warranty

Every device is pre-owned and hand-checked with 100% original Apple parts. Chargers and accessories are original Apple — never third-party.

Devices and refurbished genuine accessories carry an 18-month Legacy warranty. Separately priced AirPods warranty options retain the cover selected on their product page. Physical damage, liquid damage and unauthorised repairs void the warranty.

5. Pickup, exchange and service

Device purchase, exchange and doorstep diagnostic pickup are available in and around Hyderabad only. The doorstep diagnostic charge is ₹300 and is adjusted against the repair if you approve the work.

6. Pricing and taxes

All prices are in Indian Rupees and include GST at 18% shown separately at checkout. A GST invoice is issued with every order.